In this section, you’ll learn how to connect your social media accounts to Traject Social.
In This Article:
- What are Projects?
- Creating your First Project
- Connecting your Social Media Accounts
- Common Questions
What are Projects?
Projects are the very first thing you create in your Traject Social account. So what are they? They represent a brand or business location. In a nutshell, projects are like folders. Profiles (social media accounts) you connect are placed inside that project.
Only profiles for that specific brand or business location should be connected to that project.
Here are a few examples from our users:
Small Business: If you are a small business, you might have a single business location. After creating a project for your business, you may want to create separate projects to monitor and track your competitors.
Multi-Location Businesses or Franchises: Multi Location Businesses may have separate social media profiles for each of their locations. In this case, you’ll want to make sure you create a separate project for each business location. Separating each business location or franchise into their own project is best if reports are needed at the individual location level.
Agencies: Managing social media on behalf of your clients means you are managing other brands and businesses. You may be managing social media for single location clients or multi location clients. You should create 1 project per client for a single business location or brand.
Creating your First Project
When you login for the first time, you will be prompted to create your first project. Enter a project name, select your timezone, and click Get Started.
Project Name: Give your project a name. This should be the name of the brand, but can be anything that helps you identify which project you're currently working on.
Time Zone: Projects can be set-up to have different time-zones. This is especially helpful if a client you're on-boarding is in a different time-zone than you.
Connecting your Social Media Account
1. To connect a profile, click Connect your first social media account from the center of your projects dashboard, or navigate to the upper right corner, and click Connect Profiles:
2. Choose the Social Network you want to connect to. You will be prompted to log in to your selected network, followed by the permissions page.
3. After you connect a profile, you will be taken to the Connected Profiles page, which shows all profiles connected to a project.
Failing to accept any permission will result in Traject Social being unable to post content you schedule, generate reports, or engage with your audience
As always, we are more than happy to go over any concerns or questions that you may have, please feel free to contact us directly with your inquiry Contact Us!