Traject Social gives you the ability to white-label our platform to meet your branding needs. The white-labeling feature removes Traject Social branding, replacing it with your own. This article outlines how to setup your domain or subdomain.
- First Look Category
A white-labeled product is a product, or a service, provided by one company (the producer) that another company (the marketers) rebrand to make it appear as if they had made it.
At Traject Social this means your brand/logo replaces any of our branding.
Examples of assets that can be white-labeled across our platform, include:
- Emails to Clients
- Logo and Favicon
- Domain of your Choosing
- Links to support, FAQ, login, logout, and sign-up
White-Label an Account
This option is only available for the Pro Plan.
Start by heading to your white label settings:
Click Change and you'll find the Domain field
- If you're using a sub-domain (social.mybusiness.com), make sure it points (CNAME) to www.socialreport.com
- If you're using a top level domain (mybusiness.com), make sure it points (A Record) to 18.104.22.168
If you're not comfortable changing your domain's DNS records, contact your domain registrar as they can usually assist with this for no charge.
Once that's set, Click "Save" and you'll see a confirmation that your white label settings have been saved. You can now start accessing your dashboard using your White Label domain.
End of Article:
Congratulations! Now your ready to white-label Traject Social to fit your needs.
Most likely you have setup a CNAME on your domain name instead of an A record.
Yes, this is an option available for pro accounts. If you are interested in this option, please reach out to firstname.lastname@example.org
There are a few things not included in the white-label feature of our Pro Plan.
- SSL Certificate
- Social connection apps
To have an SSL certificate installed, please contact our support team for info on the cost involved and timeline.
When connecting a profile to Traject Social, you'll notice the connection screen will request permissions on our behalf:
When posting to Facebook, logged in admins of that Facebook page will also see Published by Social Connector:
These cannot be modified or white-labeled at this time.